Cancellations by Clients
Clients wishing to cancel must inform Olanka Travels in writing signed by the lead passenger on the booking form. Cancellation will take effect on the date the cancellation request is received by Olanka Travels and the following general cancellation charges will apply.
- 21 days or more prior to check in - No Charge
- 18- 20 days prior to check in - 40 % of total value
- 15-17 days prior to check in - 60% of total value
- 14 days or less prior to check in - 100% of total value
Cancellation by olanka travels
Olanka Travels reserves the right to cancel any confirmed booking in any circumstances, however, Olanka Travels will not cancel a Guaranteed Departure Product except in the unusual circumstances of force majeure, defined here as war, threat of war, riot, civil strife, industrial dispute, terrorist activity, natural or nuclear disaster, fire, adverse weather conditions, flight cancellation or any other external circumstances beyond the control of Olanka Travels Compensation is not available if Olanka Travels is forced to cancel or in any way change a tour due to force majeure but where Olanka Travels is unable to provide the tour booked, Olanka Travels is not responsible to deliver any service or liable for an service for an already booked package and is not liable to refund or compensate the customer.